Privacy Policy

Privacy Policy – GoHalalFood

At GoHalalFood, your privacy is our top priority. We are committed to protecting your personal information and ensuring a safe and secure online experience. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

Personal Information

• Name

• Email address

• Phone number

• Delivery address

• Payment details

Usage Data

• Information about how you use our website, app, and services

• Device information

• IP address

• Browsing behavior

Payment Information

• Credit card or other payment details

• Processed securely through trusted payment gateways

Location Data

• Location data used for delivery purposes

• App-based location access (with your permission)

How We Use Your Information

Order Fulfillment

• To process, manage, and deliver your orders efficiently

Personalization

• To remember your preferences

• To provide personalized recommendations

Communication

• Order confirmations

• Receipts

• Important notifications, updates, or promotions

Marketing

• Promotional offers and updates (only with your consent)

Customer Support

• Responding to inquiries

• Resolving issues

• Improving customer service quality

Security and Fraud Prevention

• Preventing fraud and unauthorized transactions

• Ensuring platform security

How We Share Your Information

Service Providers

• Shared with trusted third parties such as:

  • Payment processors

  • Delivery partners

• Only for service-related purposes

Legal Compliance

• Disclosure if required by law

• Compliance with government or court orders

Business Transfers

• In case of a merger, acquisition, or sale, your information may be transferred

Aggregate Data

• Non-personal, aggregated data may be shared for:

  • Analytics

  • Marketing

  • Research purposes

Data Security

Encryption

• Industry-standard encryption used to protect personal and payment data

Access Control

• Access limited to authorized personnel only

Security Measures

• Secure servers

• Regular security updates

• Continuous monitoring

Cookies and Tracking Technologies

Cookies

• Used to enhance user experience

• Remember login details

• Customize content

Analytics

• Third-party tools (e.g., Google Analytics)

• Used to analyze usage trends and improve performance

Opt-Out Options

• Control cookies through browser settings

• Opt out of analytics tracking where applicable

Your Rights

Access and Correction

• Request access to your personal information

• Request corrections to inaccurate data

Data Deletion

• Request deletion of personal data

• Subject to legal and retention requirements

Opt-Out of Marketing

• Unsubscribe via email links

• Contact us directly to stop marketing messages

Data Portability

• Request a copy of your data in a machine-readable format

Data Retention

Retention Period

• Data is retained only as long as necessary

• Longer retention if required by law

Inactive Accounts

• Inactive accounts may be deactivated or deleted

• Prior notification will be provided

Children’s Privacy

Not Intended for Children

• Services are not intended for children under 13

• We do not knowingly collect data from children

Changes to This Privacy Policy

Policy Updates

• We may update this Privacy Policy from time to time

• Updates will be posted on this page

Notification of Changes

• Significant changes may be notified via:

  • Email

  • Website or app notifications