Privacy Policy

Privacy Policy – GoHalalFood

At GoHalalFood, your privacy is our top priority. We are committed to protecting your personal information and ensuring a safe and secure online experience. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

Personal Information

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment details

Usage Data

  • Information about how you use our website, app, and services

  • Device information

  • IP address

  • Browsing behavior

Payment Information

  • Credit card or other payment details

  • Processed securely through trusted payment gateways

Location Data

  • Location data used for delivery purposes

  • App-based location access (with your permission)

How We Use Your Information

Order Fulfillment

  • To process, manage, and deliver your orders efficiently

Personalization

  • To remember your preferences

  • To provide personalized recommendations

Communication

  • Order confirmations

  • Receipts

  • Important notifications, updates, or promotions

Marketing

  • Promotional offers and updates (only with your consent)

Customer Support

  • Responding to inquiries

  • Resolving issues

  • Improving customer service quality

Security and Fraud Prevention

  • Preventing fraud and unauthorized transactions

  • Ensuring platform security


How We Share Your Information

Service Providers

  • Shared with trusted third parties such as:

    • Payment processors

    • Delivery partners

  • Only for service-related purposes

Legal Compliance

  • Disclosure if required by law

  • Compliance with government or court orders

Business Transfers

  • In case of a merger, acquisition, or sale, your information may be transferred

Aggregate Data

  • Non-personal, aggregated data may be shared for:

    • Analytics

    • Marketing

    • Research purposes

Data Security

Encryption

  • Industry-standard encryption used to protect personal and payment data

Access Control

  • Access limited to authorized personnel only

Security Measures

  • Secure servers

  • Regular security updates

  • Continuous monitoring

Cookies and Tracking Technologies

Cookies

  • Used to enhance user experience

  • Remember login details

  • Customize content

Analytics

  • Third-party tools (e.g., Google Analytics)

  • Used to analyze usage trends and improve performance

Opt-Out Options

  • Control cookies through browser settings

  • Opt out of analytics tracking where applicable

Your Rights

Access and Correction

  • Request access to your personal information

  • Request corrections to inaccurate data

Data Deletion

  • Request deletion of personal data

  • Subject to legal and retention requirements

Opt-Out of Marketing

  • Unsubscribe via email links

  • Contact us directly to stop marketing messages

Data Portability

  • Request a copy of your data in a machine-readable format

Data Retention

Retention Period

  • Data is retained only as long as necessary

  • Longer retention if required by law

Inactive Accounts

  • Inactive accounts may be deactivated or deleted

  • Prior notification will be provided

Children’s Privacy

Not Intended for Children

  • Services are not intended for children under 13

  • We do not knowingly collect data from children

Changes to This Privacy Policy

Policy Updates

  • We may update this Privacy Policy from time to time

  • Updates will be posted on this page

Notification of Changes

  • Significant changes may be notified via:

    • Email

    • Website or app notifications